What the cloud decides and what it never touches
The cloud owns the setup — staff, prices, catalogues, machines. The hospital owns what happened. Neither overrules the other.
2 min read
There are two kinds of information in Fikacare, and they flow in opposite directions.
The cloud decides the setup
Staff and their roles, prices and tariff schedules, the drug catalogue, HMO schemes, document templates, what each machine is for, and what your plan includes — all of this is created and changed in the portal, in the cloud, and sent down to machines.
A machine never invents these. You cannot add a member of staff or change a price on a device, and this is not an oversight. If two machines could both invent prices while offline, the hospital would have two price lists and no way to say which was right.
This is why those tasks need a connection: they are the only ones that do.
The hospital decides what happened
Patients, visits, notes, diagnoses, charges, payments, stock movements — every record of something that actually happened — is created on a machine, in the hospital, and flows up.
The cloud never overrules it. The cloud cannot change a clinical record, a stock movement or a financial entry. It receives them, checks they are well-formed and properly signed, stamps the official time, and stores them. If the cloud disagrees with a device about something the device witnessed, the device is right, because the device was there.
So who wins?
Nobody wins, because the two never contest the same thing:
| Created by | Changed by | Can the other overrule it? | |
|---|---|---|---|
| Staff, roles, prices, catalogues, plans | The cloud | The cloud | A device cannot change them |
| Patients, visits, notes, money, stock | A device | A new entry from a device | The cloud cannot change them |
The official time
Machines in a hospital do not agree about the time. One has a flat CMOS battery, another was set by hand, another is on a different time zone by accident.
So the time a record is ordered and reported by is the time the cloud or hub stamped on it when it arrived — not the machine's own clock. The machine's own clock is kept too, and shown as "recorded on the device at", which is useful when a machine turns out to have been wrong. But a day's takings are a day's takings by the official clock, so two machines cannot disagree about which day a payment fell in.